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Frequently Asked Questions
I'm a Sitter
How do I find and book jobs?
What is the cancellation policy for Wyndys?
Can parents review me?
Can I accept cash or a check for babysitting services from a family I meet through Wyndy?
What do I do if I’m not getting booked for jobs?
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I'm a Parent
What if my Wyndy forgets to start the timer?
Can a Wyndy review the jobs they do for me?
What do the ratings on Wyndy mean?
Can I review a Wyndy?
Can I meet a Wyndy before I hire them?
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I'm Applying to be a Wyndy Sitter
Do I have to pay for the background check as part of the application process?
Is the personal information I provide as part of my background check (including my SSN) secure?
What information is reviewed as part of the background check?
How long does it take to become a Wyndy from the time I apply?
How do I confirm my email address?
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How can I get Wyndy to my school or city?
Can I purchase a Wyndy gift certificate?
How do I report a concern to Wyndy?
Why is the app called Wyndy?
How is Wyndy ensuring that sitters and families are taking the proper precautions regarding COVID-19?
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