The rating you see on the app in an average of all the ratings given to a Wyndy over the course of their Wyndy career. Please keep in mind that the longer a Wyndy works on the app, the harder it is to maintain a 5-star rating. This is due to the subjectivity of ratings and the differences in what families desire in a Wyndy.
We want to help great Wyndys get noticed by more families and get more job offers, so please do your Wyndys a favor and remember to rate them on your email receipt after the job.