I'm a Parent

What if my Wyndy forgets to start the timer?
Don't worry. Ask your Wyndy to start the timer and stop it after one minute. You should be able to manually adjust the timer for the amount of time the...
Thu, Mar 7, 2019 at 3:57 PM
Can a Wyndy review the jobs they do for me?
Wyndys will have the opportunity to rate each job on a scale of 1 to 5 stars, but the ratings will not be made public.
Thu, Mar 7, 2019 at 4:04 PM
What do the ratings on Wyndy mean?
Here’s a breakdown of what each star indicates:   5 stars - Wyndy was magical 4 stars - Wyndy was great 3 stars - Wyndy was good 2 stars - Wyndy nee...
Thu, Mar 7, 2019 at 4:07 PM
Can I review a Wyndy?
Yes. After a Wyndy completes a job, you will receive an email receipt which gives you an opportunity to anonymously review the sitter on a scale of 1 to 5 s...
Thu, Mar 7, 2019 at 4:08 PM
Can I meet a Wyndy before I hire them?
If you would like the opportunity to get to know your Wyndy before the job, we encourage you to book the job with a half hour lead time. This will give you ...
Thu, Mar 7, 2019 at 4:08 PM
Am I guaranteed to always find a Wyndy for my job?
We do our best to balance the number of parents and sitters on the platform to ensure the highest rate of booked and completed jobs, but it is possible you ...
Thu, Mar 7, 2019 at 4:09 PM
What if I need a Wyndy for less than an hour?
Jobs are more likely to get booked if they are at least two hours in length or if you pay a higher hourly rate. For jobs an hour or less in length, we recom...
Thu, Mar 7, 2019 at 4:11 PM
How quickly can I book a Wyndy?
There is no lead time requirement for posting an available job or offering it to Wyndys on your “My Wyndys” list. You can request a sitter for a job that be...
Thu, Mar 7, 2019 at 4:12 PM
How far in advance can I book a Wyndy?
There is technically no limit on how far in advance you can create a job. However, we recommend posting jobs no longer than a month in advance for a higher ...
Thu, Mar 7, 2019 at 4:12 PM
Is it necessary to tip a Wyndy?
While tips are always appreciated, they are never expected. If you feel that your Wyndy has gone above and beyond and would like to tip them, you can easily...
Thu, Mar 7, 2019 at 4:18 PM