I'm a Parent

What if my Wyndy forgets to start the timer?
Ask your Wyndy to start the timer and stop it after one minute. You should be able to manually adjust the timer for the amount of time the Wyndy was at your...
Wed, Dec 11, 2019 at 3:25 PM
Can a Wyndy review the jobs they do for me?
Wyndys will have the opportunity to rate each job on a scale of 1 to 5 stars, but the ratings will not be made public.
Thu, Mar 7, 2019 at 4:04 PM
What do the ratings on Wyndy mean?
The rating you see on the app in an average of all the ratings given to a Wyndy over the course of their Wyndy career. Please keep in mind that the longer a...
Wed, Dec 11, 2019 at 3:10 PM
Can I review a Wyndy?
After a Wyndy completes a job, you will receive an emailed receipt which gives you an opportunity to rate and review the sitter on a scale of 1 to 5 stars. ...
Wed, Dec 11, 2019 at 3:12 PM
Can I meet a Wyndy before I hire them?
After you book your chosen Wyndy sitter, you will have the opportunity to chat with your sitter and get to know them. You can also create your job with a 30...
Wed, Dec 11, 2019 at 3:13 PM
Is it necessary to tip a Wyndy?
While tips are always appreciated, they are never expected. If you feel that your Wyndy has gone above and beyond and would like to tip them, you can easily...
Thu, Mar 7, 2019 at 4:18 PM
How do I pay a Wyndy?
When your Wyndy job is complete, paying your Wyndy is simple! Simply select the job in the app and click “Pay My Wyndy.” The app will let you review the job...
Wed, Dec 11, 2019 at 3:16 PM
Do I have to enter my payment information before booking a Wyndy?
Yes. All the information listed on the profile section of the Wyndy app must be completed and you must provide us with a valid credit card before creating a...
Wed, Dec 11, 2019 at 3:18 PM
Can I connect with other parents on Wyndy? Why should I?
Yes. When you connect with friends, you can see the Wyndys they have used and the ratings they have given to Wyndys. Connecting with friends on Wyndy is a g...
Thu, Mar 7, 2019 at 4:23 PM
When do Wyndys receive my address and contact information?
Wyndys viewing your job offer will see your general neighborhood, but they will not see your actual address until after a job has been booked. After a job i...
Thu, Mar 7, 2019 at 4:27 PM