What if I need to cancel a booked job?

Modified on Mon, Nov 14, 2022 at 12:51 PM

We want both our sitters and parents to find success on the Wyndy platform. We also want to respect the time our Wyndy Sitters set aside to perform the Wyndy jobs they have booked.

Cancellations are sometimes unavoidable. If you need to cancel a booked job, we ask that you give Wyndy at least 48 hours notice.  If not, a $25 cancellation fee will be required. $20 will go directly to the sitter to compensate them for their time and the remainder covers processing fees.

In addition, if more than 3 booked Wyndy jobs are canceled in a 90 day period (greater than 48 hours) your account may be subject to suspension on our platform.

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