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Knowledge base
Frequently Asked Questions
I'm a Sitter
38
How do I find and book jobs?
What is the cancellation policy for Wyndys?
Can parents review me?
Can I accept cash or a check for babysitting services from a family I meet through Wyndy?
What do I do if I’m not getting booked for jobs?
View all 38
I'm a Parent
25
What if my Wyndy forgets to start the timer?
Can a Wyndy review the jobs they do for me?
What do the ratings on Wyndy mean?
Can I review a Wyndy?
Can I meet a Wyndy before I hire them?
View all 25
I'm Applying to be a Wyndy Sitter
5
Is the personal information I provide as part of my background check (including my SSN) secure?
What information is reviewed as part of the background check?
How long does it take to become a Wyndy from the time I apply?
How do I confirm my email address?
Does Wyndy verify the enrollment of all applicants?
General
7
How can I get Wyndy to my school or city?
Can I purchase a Wyndy gift certificate?
How do I report a concern to Wyndy?
Why is the app called Wyndy?
How is Wyndy ensuring that sitters and families are taking the proper precautions regarding COVID-19?
View all 7
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