What is ID verification and why do I need it?

Modified on Mon, Jun 15 at 4:21 PM

Before you can message or book for the first time, Wyndy asks you to verify your identity. It's a one-time step that helps create a safer experience for everyone on the platform.

Verification is powered by Yoti, a secure identity service.

Here's how it works:

  1. Tap Verify Now when prompted

  2. Follow the steps in the Yoti flow — you'll take a photo of your ID and a quick selfie

  3. Once confirmed, you're verified for all future bookings and messages

It takes just a few minutes and doesn't need to be repeated.

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